Refund policy

Return & Refund Policy

Whitening Gold Beauty

At Whitening Gold Beauty, we want you to be fully satisfied with your purchase.

Returns

We have a 7-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at himashilshilajeet@gmail.com.
Please note that returns must be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.

For any return-related questions, you can always contact us at himashilshilajeet@gmail.com.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and resolve it.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.
If you have questions about a specific item, feel free to contact us.

Exchanges

The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can place a new order for the desired product.

European Union 7-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification.
The item must be unused, in original packaging, with tags, and accompanied by proof of purchase.

Refunds

We will notify you once we have received and inspected your return and inform you whether your refund is approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to complete the transaction.

If more than 7 business days have passed since your refund was approved, please contact us at himashilshilajeet@gmail.com.